This 1-day course will introduce the participant to a broad range of UX-related topics, allowing individuals and teams a shared understanding of the techniques and processes used to drive product decisions from user insights.
Learn the fundamentals of UX in this interactive course which includes practical exercises showing the real-world application of the concepts we will explore.
There are certain products (physical and digital) that we naturally enjoy using, and that make our daily tasks easier to achieve. These products are designed well and tend to consider the end user. So what goes into making this user experience excellent or positive? As producers of digital goods and services, what steps can we take to improve the user experience for our customers? These answers are found within a group of disciplines collectively referred to as User Experience (UX).
The range of topics include:
- The principles of human-centred design
- Interaction design and prototyping
- The difference between UX and UI design
- Agile and UX – the merging of disciplines
- Price: R5250 excl. VAT per person
- Course duration: 1 Day
- Location: Johannesburg (and other locations on request)
- What is user experience?
- Principles of human-centred design
- Qualitative and quantitative methods
- UX/UI design within an Agile context
- The design thinking process
- Customer journey mapping
- Empathy mapping
- UX vs UI design
- Heuristic analysis
- User research
Johannesburg - UX Fundamentals
Dynamic Tech House, Melrose, Johannesburg
R5,250.00 excl. VAT
“Last week our user experience design class was joined by Head of UX/UI Services at DVT, Chris Dawson. Mr Dawson gave our students an insightful lecture outlining how UX is approached from an industry perspective.
Our relationship with industry is one of the things that sets Belgium Campus iTversity apart. It allows us to stay up-to-date with the changing needs, skills and profiles required in the workplace, ensuring that our students are not only employable but sought-after.
Thank you to Mr Dawson and DVT, our students thoroughly enjoyed the lecture and learned a great deal of vital industry knowledge.”
Image supplied by Belgium Campus
Benefits of a positive user experience
- Increased customer loyalty
- Added competitive advantage
- Higher employee satisfaction
- Improved usability, ease of use & simplicity
- Reduction in development costs by avoiding re-work
Who should attend?
This course is an introduction to the topic of user experience. It is aimed at anyone working in the information technology sector who would like to gain a deeper understanding of user-centred research and design processes. It is especially valuable for developers, business analysts, Scrum Masters, software testers, Product Owners and for whole Agile teams.
By attending this course and completing the learning exercises successfully, each person will receive a Certificate of Participation from the DVT Academy.
“It’s not enough that we build products that function, that are understandable and usable, we also need to build products that bring joy and excitement, pleasure and fun, and yes, beauty to people’s lives.”
Don Norman, pioneer and inventor of the term “user experience”
“Thank very much for an awesome and I must say life changing experience after attending the UX Fundamentals course that was presented by Chris Dawson. He really knows his stuff and it was great to be able to connect and relate to the samples and scenarios that he presented. Taking us out of our comfort zone and yet doing it in such a way that we did not become defensive. Well done!”
Andries Bester, Project Manager, Monitor Net