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Conversational Intelligence Skills Development

Since more than 70% of the Agile values are based on the conversations, this is a must attend for leadership and every Agile team. Change your conversations, change your life!

What is Conversational Intelligence?

Conversational Intelligence is a new intelligence based on neuroscience showing what it is about conversations that trigger trust or distrust. This new field is develop by Judith E. Glaser and based on the domains of Neuroscience, organisational anthropology and coaching.

Course Details:


  • Price: R 38 000 excl VAT (maximum of 10 participants)
  • Duration: 12 hours of training (2 sessions 4 weeks apart)
  • Location: Anywhere
  • Pre-requisites for team sessions: An open mind!

* To gain maximum benefit, we recommended that groups from the same company register for a full class.


  • Price: R 5 250 excl VAT
  • Duration: 1 day
  • Location: Anywhere
  • Pre-requisites for team sessions: An open mind!

Course Dates:

  • 05 November 2019
    Book Now   18 Seats left

    Johannesburg - Conversational Intelligence Skills Development

    Dynamic Tech House, Melrose, Johannesburg

    R5,250.00 excl. VAT

Programme Focus:

  • The Neuroscience of Conversations: The neurochemistry and physiological impact of conversations
  • Managing an Amygdala ‘hijack’
  • Down-regulating behaviours that activate the ‘fear’ hormone and up-regulating behaviours that activate the ‘bonding’ hormone
  • Listening to connect
  • Dealing with unhealthy conversations
  • Principles and essentials of transformational Conversations
  • Conversational Blind Spots
  • It supports a shift from “I” to “WE”
  • C-IQ lies at the heart of building trust
  • Tools and frameworks to activate better conversations
  • Awareness of the lasting impact of conversations on people, relationships, teams and organisations
  • Moving from judgement to appreciation

1st in South Africa!

DVT is one of the first companies in South Africa to provide this programme to enable team success and growth. The program is facilitated by a C-IQ Enhanced Practitioner, trained by Judith E. Glaser.

Using Conversational Intelligence to build trust in software development teams

Using Conversational Intelligence to build trust in software development teams

In today's competitive business landscape we often hear that innovation, new technology and digital transformation is the answer to success. However, a critical element for any business to succeed ultimately lies with its people and how they communicate with each other.
Read full article

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel”

Maya Angelou

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