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Conversational Intelligence Skills Development

Since more than 70% of the Agile values are based on the conversations, this is a must attend for leadership and every Agile team. Change your conversations, change your life!

What is Conversational Intelligence?

Conversational Intelligence is a new intelligence based on neuroscience showing what it is about conversations that trigger trust or distrust. This new field is develop by Judith E. Glaser and based on the domains of Neuroscience, organisational anthropology and coaching.

Course Details:

  • Group Price: R 38 000 excluding VAT
  • Duration: 12 hours of training (2 sessions 4 weeks apart)
  • Number of Participants: Up to 20, minimum 5
  • Location: Anywhere
  • Pre-requisites for team sessions: An open mind!
  • Individual Price: R 5 250 excluding VAT
  • Duration: 1 day

* To gain maximum benefit, we recommended that groups from the same company register for a full class.

Course Dates:

There are currently no scheduled dates for this course, please check back soon for updated course dates.

Programme Focus:

  • The Neuroscience of Conversations: The neurochemistry and physiological impact of conversations
  • Managing an Amygdala ‘hijack’
  • Down-regulating behaviours that activate the ‘fear’ hormone and up-regulating behaviours that activate the ‘bonding’ hormone
  • Listening to connect
  • Dealing with unhealthy conversations
  • Principles and essentials of transformational Conversations
  • Conversational Blind Spots
  • It supports a shift from “I” to “WE”
  • C-IQ lies at the heart of building trust
  • Tools and frameworks to activate better conversations
  • Awareness of the lasting impact of conversations on people, relationships, teams and organisations
  • Moving from judgement to appreciation

1st in South Africa!

DVT is one of the first companies in South Africa to provide this programme to enable team success and growth. The program is facilitated by a C-IQ Enhanced Practitioner, trained by Judith E. Glaser.


“People will forget what you said, people will forget what you did, but people will never forget how you made them feel”

Maya Angelou

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